Practice Lead of Collaboration
Technology Solutions
📍 Charlotte Metro Area
As Practice Lead of Collaboration at a leading technology company, I drive strategic initiatives in collaboration technologies and solutions. With extensive expertise in Cisco collaboration platforms, network engineering, and technology leadership, I help organizations transform their communication infrastructure to meet modern workplace demands.
Beyond my professional role, I'm passionate about building innovative web applications and side projects that solve real-world problems. From global snow tracking platforms to sustainable farming initiatives, I enjoy combining technical expertise with creative problem-solving to create meaningful digital experiences.
I've dedicated myself to continuous learning, earning multiple Cisco certifications, contributing to open-source projects, and mentoring the next generation of technologists through volunteer work with Google's CS First program. My approach combines hands-on technical expertise with strategic thinking to deliver solutions that make a real impact.
I'm a strong advocate for leveraging AI as a powerful tool to enhance and accelerate our work, not to replace human creativity, judgment, and expertise. AI serves as a force multiplier—helping with research, code generation, problem-solving, and automating repetitive tasks—but the vision, strategy, and critical thinking remain uniquely human. I use AI to build faster, iterate more effectively, and focus on higher-level problem-solving, while maintaining full ownership and understanding of the solutions I create.
A global snow tracking platform that provides real-time access to live snowfall webcams worldwide. This innovative project connects winter sports enthusiasts, travelers, and weather watchers with current snow conditions across the globe through an interactive mapping interface.
Built to solve the challenge of finding real-time snow conditions when planning trips or checking conditions at favorite destinations. The platform aggregates webcam feeds from around the world, processes them to detect active snowfall, and presents the data in an intuitive, map-based interface. The community-driven aspect allows users to contribute their own snow cams, creating a comprehensive global network of real-time weather information.
A sustainable farming venture focused on producing high-quality eggs through humane and ethical practices. The website showcases our commitment to animal welfare, sustainability, and transparency in food production, featuring live streaming capabilities that allow visitors to observe farm operations in real-time.
This project combines sustainable agriculture with modern web technology to create transparency in food production. The live streaming feature allows customers to see exactly how the animals are cared for, building trust through complete transparency. The platform handles inventory management, customer communications, and pickup scheduling, streamlining the direct-to-consumer sales process while maintaining a personal connection with customers.
Leading strategic initiatives in collaboration technologies, driving organizational growth through innovative solutions, and delivering exceptional value to clients through expertise in Cisco collaboration platforms and modern workplace technologies.
In this role, I architect and implement comprehensive collaboration solutions for enterprise clients, specializing in Cisco Webex Contact Center, cloud collaboration platforms, and unified communications. I work closely with cross-functional teams to design scalable communication infrastructures that enhance productivity and enable seamless remote work capabilities. My responsibilities include technical strategy development, solution architecture, client consultation, and mentoring team members on best practices in collaboration technologies.
I've successfully led deployments of complex collaboration ecosystems, integrating multiple platforms and ensuring seamless user experiences. My expertise spans from on-premises solutions to cloud-native architectures, helping organizations navigate their digital transformation journeys while maintaining security, compliance, and operational excellence.
Contributed to technology education initiatives, teaching network engineering, collaboration solutions, and IT fundamentals to students and professionals. Developed curriculum and training materials that bridge the gap between theoretical knowledge and practical implementation.
Created hands-on learning experiences that help students understand complex networking and collaboration concepts. Focused on real-world scenarios and practical problem-solving, preparing students for careers in technology. This experience reinforced my commitment to knowledge sharing and helping others grow their technical skills.
Built a strong foundation in network engineering, collaboration solutions, and IT infrastructure across various organizations. Developed expertise that spans from hands-on technical implementation to strategic leadership, working on projects ranging from small business deployments to enterprise-scale infrastructure transformations.
Gained deep experience in routing and switching, network security, voice and video communications, and cloud migration strategies. Successfully designed and implemented solutions that improved operational efficiency, reduced costs, and enhanced user experiences for organizations across multiple industries.
Leading a class of 20-25 middle school students in computer science education through Google's CS First program. This entry-level class is designed to engage kids in technology and demonstrate how it impacts our day-to-day lives, inspiring the next generation of technologists.
Serving as an ambassador for Open Broadband, promoting technology access and digital inclusion in communities, supporting initiatives that bridge the digital divide.
Exploring the challenges of managing vast amounts of information in the digital age and offering strategies for effective information consumption and decision-making.
Published on Cloverhound Blog, covering Cisco Spark Hybrid Services call service connect deployment and best practices for enterprise collaboration solutions.
Comprehensive guide on deploying telepresence solutions, simplifying complex deployment processes for organizations and providing practical implementation strategies.
Regular contributor to the Cloverhound Blog, sharing insights on collaboration technologies, network engineering, Cisco solutions, and industry best practices. Published numerous articles covering topics from deployment guides to strategic technology insights.
Publishing articles on Medium covering technology trends, collaboration solutions, information management, and insights from working with enterprise collaboration platforms. Sharing practical knowledge and thought leadership in the technology space.
Regular contributor on LinkedIn, sharing professional insights, technology updates, collaboration platform expertise, and engaging with the technology community through articles and posts.